Introduction:

The Supplier Administrator plays a crucial role in managing relationships with our suppliers. This includes micromanaging suppliers on repairs and service delivery in line with service deliverables noted in the Trade Agreement ensuring a customer centric business. The Supplier Administrator will also be responsible for managing any issues that may arise with suppliers and maintaining a positive working relationship with them.

Responsibilities:

1. Daily management of supplier service teams, ensuring that both internal customers and external customers are constantly updated with the status of repairs.

• Logging repairs
• Updates
• Follow up of outstanding repairs

2. Implement, maintain and control Supplier reports system.
3. Daily/weekly and monthly status reports on supplier:

• Volume
• Average turn-around time
• Trends

Qualifications:

• Grade 12, tertiary qualification an advantage
• Bachelor's degree in business administration, or related field
• Previous experience in supplier management or procurement
• Applicable Business Policies & Supplier Procedures
• Applicable Legislation (e.g. CPA)
• Applicable Operating Platforms (e.g. Dolphin, Repair IT, Active Retail etc).
  

Skills:

• Driving Execution
• Information processing
• Judgement and decision making
• Customer Orientation
• Engaging People
• Communication
• Internal Networking
• Engaging diversity
  
• Strong negotiation and communication skills
• Ability to work well under pressure and prioritize tasks effectively
• Familiarity with procurement software and systems
• Excellent attention to detail and organizational skills
  

Behaviours:

• Taking action
• Courage and Conviction
• Self – Insight
• Wisdom
• Emotional Maturity
• Personal Resilience
• Drive and Energy
• Detail-oriented
• Proactive