Job Purpose

Direct the management, implementation, and monitoring of a service focused Service Centre
operation in order to achieve the efficient receipt, storage and delivery of the right goods to
the right customer at the right time.

Education and Experience

• Grade 12
• Relevant Tertiary Qualification in Logistics
• 5 Years + experience in consumable goods

Key Dials

• Plan, manage and monitor warehousing operations
• Manage Service Centre inventory control and safekeeping practices
• Manage compliance to relevant safety and operational policies and procedures
• Manage the Service Centre budgets
• Drive Service Centre performance optimization and reporting (KPI’s)
• Enable Customer Centricity
• Effective self-management and teamwork

Job 

• Competencies
• Inbound Management
• Network modelling and optimisation
• Records maintenance
• Fleet utilisation optimisation, Fleet maintenance/repair and Fleet cost control
• Distribution safety/Responsible care
• Returns management
• Logistics planning
• Budget Control and forecasting
• Warehouse management
• Inventory management
• Logistics cost and demand analysis
• Building maintenance management
• Resource management
• Judgement and decision-making
• Warehousing Systems knowledge
• Transport Applications
• MS Office Proficiency
• Logistics provider contract execution
• Customer orientation
• Personal Resilience
• Engaging Diversity
• Self-Insight
• Risk Management
• Integrity and Values
• Leading Change
• Business Acumen
• Performance and Relationship Management