Introduction

The Media Sales Manager plays a crucial role in maintaining and expanding relationships with strategically important clients.


Responsibilities

1. Client Relationship Management:
• Serve as the main point of contact for key clients, understanding their business objectives and challenges.
• Develop a deep understanding of clients' industries, competitors, and market trends.
• Regularly communicate with clients to provide updates on projects, solicit feedback, and address any concerns.
• Build and maintain strong, long-lasting client relationships.
2. Account Growth:
• Identify opportunities to upsell or cross-sell additional products or services to existing clients.
• Collaborate with internal teams, such as sales, marketing, and product development, to develop tailored solutions for clients.
• Develop account plans and strategies to achieve revenue targets and increase client satisfaction.
3. Project Management:
• Coordinate the execution of client projects, ensuring they are delivered on time, within budget, and to the client's satisfaction.
• Work closely with internal teams to prioritize tasks, allocate resources, and resolve any issues that may arise during project implementation.
4. Performance Analysis:
• Monitor key performance indicators (KPIs) and metrics to track the success of client projects and initiatives.
• Analyze data to identify trends, opportunities, and areas for improvement.
• Prepare regular reports and presentations for clients and internal stakeholders.
5. Market Research:
• Stay up-to-date with industry trends, technological advancements, and best practices in digital marketing and account management.
• Conduct market research to identify new opportunities for business growth and innovation.

Requirements

• Bachelor's degree in business administration, marketing, communications, or a related field.
• Proven experience in digital account management or a similar role.
• Strong interpersonal and communication skills, with the ability to build rapport and influence stakeholders at all levels.
• Excellent project management skills, with the ability to manage multiple priorities and deadlines simultaneously.
• Analytical mindset, with the ability to interpret data and make data-driven decisions.
• Proficiency in CRM software and other relevant digital tools.
• A proactive and results-driven approach, with a focus on delivering exceptional customer service.

Additional Skills (Preferred)

• Experience in the digital marketing industry.
• Knowledge of digital marketing channels and tactics, such as SEO, SEM, social media, email marketing, etc.
• Familiarity with web analytics tools, such as Google Analytics.
• Experience working with cross-functional teams in a fast-paced environment.
• Certifications in project management or account management (e.g., PMP, AMI) would be a plus.
• Relationship Management.